Bryson, J. R., 1963-

Service worlds : people, organizations and technologies / John R. Bryson, Peter W. Daniels and Barney Warf - London : Routledge, 2003. - viii, 286 p. ; 24 cm.

Includes bibliographical references and index

Services worlds -- Changing perspectives on the service economy -- From networks to new forms of regulation -- Service knowledge and the production process -- The rise and role of producer services -- Service work -- Information and communications technology and services : opportunities and impacts -- Consuming services : circuits of knowledge, stages and performances -- Service spaces -- Services and globalisation -- Global services : from trade to Foreign direct investment -- Service worlds revisited

0415247861 (hbk.) RM631.55 041524787X (pbk.)


Service industries
Service industries--Technological innovations
Service industries--Employees--Effect of technological innovations on