Meyer, Marshall W. <br/><br/>
Rethinking performance measurement :  beyond the balanced scorecard / 
Marshall W. Meyer 
 - Cambridge, UK :  Cambridge University Press,  2002 
 - xiv, 202 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 187-197) and index 
<br/><br/><label>ISBN: </label>0521812437  RM185.75 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness--Measurement<br/>Performance--Measurement<br/>Total quality management