Greiner, Donna, <br/><br/>
1,001 ways to keep customers coming back :  wow ideas that make customers happy and will increase your bottom line / 
 One thousand one ways to keep customers coming back.  One thousand and one ways to keep customers coming back. 
Donna Greiner, Theodore B. Kinni. 
 - xvi, 263 p. :  ill. ;  23 cm. 
<br/><br/><label>ISBN: </label>9839214942  RM14.90  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction.<br/>Customer services.<br/>Customer relations.<br/>Customer loyalty.