TY  - BOOK
AU  - Goetsch,David L.
AU  - Davis,Stanley B.
TI  - Understanding and implementing ISO 9000:2000
SN  - 013041106X
PY  - 2002///
CY  - Upper Saddle River, N. J.
PB  - Prentice Hall
KW  - ISO 9000 Series Standards
ER  -