Rosell, Robert <br/><br/>
The respectful workplace  [videorecording] / 
Robert Rosell and Patricia McDermott-Rosell 
 - Washington :  Quality Media Resources,  1994 
 - 3 videocassettes (VHS) (25 min. each) : sd., col. ;  1/2 +  1 facilitator's guide 
<br/><br/> Opening the right doors -  Diffusing hostility through customer service -  Managing harmony  program 1  program 2  program 3 
<br/><br/>Editor, Lynn de Vree ; writer, Marilyn Turkovich  Editor, Lynn de Vree ; writer, Marilyn Turkovich 
<br/><br/><label>ISBN: </label> RM3978.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Work environment