Rosell, Robert <br/><br/>
The 5 values of great customer service  [videorecording] / 
Robert Rosell and Patricia McDermott-Rosell 
 - Washington :  Quality Media Resources,  [n.d.] 
 - 1 videocassette (VHS) (24 min.) :  sd., col. ;  1/2 in. +  1 study and facilitator's guide 
<br/><br/><label>ISBN: </label> RM1700.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Employee training<br/>Human resources development