TY  - ADVS
AU  - Brown,Rick
AU  - Heitz,Bill
ED  - National Press Publication,
TI  - How to handle difficult people
PY  - 1992///
CY  - Chicago
PB  - JWA Video
KW  - Interpersonal relations
KW  - Interpersonal management
KW  - Psychology, Industrial
N1  - vol.1; The differences in people -; vol.2; Dealing with difficult people -; vol.3; Strategies for increased self-esteem; Executive producer, Jack Wilson ; editor, Sue Tarolla
ER  -