Capozzoli, Thomas K. <br/><br/>
Managing violence in the workplace / 
Thomas Capozzoli and R. Steve McVey 
 - Florida :  St. Lucie Press,  1996 
 - xiii, 138 p. ;  23 cm. 
<br/><br/>References : p. 131-138 
<br/><br/><label>ISBN: </label>1574440330  RM153.80 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Violence in the workplace