Brinck, Tom <br/><br/>
Designing web sites that work :  usability for the web / 
 Usability for the web 
Tom Brinck, Darren Gergle, Scott D. Wood 
 - 1st ed. 
 - San Francisco :  Morgan Kaufmann,  2002 
 - xiii, 481 p. :  ill. (some col.) ;  24 cm. 
<br/><br/>References : p.452-458 
<br/><br/><label>ISBN: </label>1558606580 (pbk.)  RM200.60 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Web sites--Design<br/>Computer software--Human factors