TY - BOOK AU - CarrolEileen AU - Mackie,Karl J. TI - International mediation: the art of business diplomacy SN - 9041112901 PY - 2000/// CY - The Hague PB - Kluwer Law International KW - Mediation KW - Arbitration and award KW - Dispute resolution (Law) N1 - Bibliography : p. 189-190 ER -