Carrol. Eileen <br/><br/>
International mediation :  the art of business diplomacy / 
by Eileen Carroll and Karl Mackie 
 - The Hague :  Kluwer Law International,  2000 
 - xi, 191 p. :  ill. ;  24 cm. 
<br/><br/>Bibliography : p. 189-190 
<br/><br/><label>ISBN: </label>9041112901 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mediation<br/>Arbitration and award<br/>Dispute resolution (Law)