Creating value-added performance towards competitive edge : National Conference on Key Performance Indicators, 21-23 October 2003, Pan Pacific Hotel, Kuala Lumpur - National Conference on Key Performance Indicators 2003 (2003 : Kuala Lumpur) (Kuala Lumpur : Intan, 2003)
Keywords: Organizational change -- Management -- Congresses; Organizational -- Management -- Congresses; Management