TY - BOOK AU - Adler,Ronald B. AU - Elmhorst,Jeanne Marquardt TI - Communicating at work: principles and practices for business and the professions SN - 0072400722 (pbk.) PY - 2002/// CY - Boston PB - McGraw-Hill KW - Business communication KW - Interpersonal communication N1 - Includes bibliographical references (p. 497-516) and index; Book is accompanied by 1 CD, entitled' Student CD-ROM to accompany'Communicating at work, 7th ed., Ronald B. Adler & Jeanne Marquardt Elmhorst' bearing the same call number and available at Bahagian Koleksi Media ER -