TY - BOOK AU - Williams,Alistair TI - Understanding the hospitality consumer SN - 0750652497 PY - 2002/// CY - Oxford PB - Butterworth-Heinemann KW - Hospitality industry KW - Management KW - Consumer behavior N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/description/els031/2002071173.html UR - http://www.loc.gov/catdir/toc/els031/2002071173.html ER -