Varey, Richard J. <br/><br/>
Relationship marketing :  dialogue and networks in the e-commerce era / 
Richard J. Varey 
 - Chichester :  John Wiley & Sons,  2002 
 - x, 217 p. :  ill. ;  25 cm. 
<br/><br/><label>ISBN: </label>0470843411  RM160.60 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship marketing<br/>Electronic commerce