TY  - BOOK
AU  - Hoyle,David
TI  - ISO 9000:2000: an A-Z guide 
SN  - 0750658444
PY  - 2003///
CY  - Boston, MA
PB  - Butterworth-Heinemann
KW  - ISO 9000 Series Standards
KW  - Handbooks, manuals, etc
KW  - Quality control
KW  - Standards
N1  - Book is accompanied by one CD, entitled' ISO 9000:2000 : an A-Z guide' bearing the same call number and available at Bahagian Koleksi Media
UR  - http://www.loc.gov/catdir/description/els031/2002038518.html
UR  - http://www.loc.gov/catdir/toc/els031/2002038518.html
ER  -