TY  - BOOK
AU  - Frampton,Susan B.
AU  - Gilpin,Laura
AU  - Charmel,Patrick A.
TI  - Putting patients first: designing and practicing patient-centered care 
SN  - 0787964123 (alk. paper)
PY  - 2003///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Medical personnel and patient
KW  - Hospital care
KW  - Patient-Centered Care
KW  - methods
N1  - Includes bibliographical references and indexes
UR  - http://www.loc.gov/catdir/toc/wiley031/2003002588.html
ER  -