Brinkman, Rick <br/><br/>
Dealing with difficult people :  24 lessons for bringing out the best in everyone / 
 Twenty four lessons for bringing out the best in everyone 
Rick Brinkman, Rick Kirschner 
 - New York :  McGraw-Hill,  2003 
 - ix, 48 p. ;  23 cm. 
 - McGraw-Hill Professional Education .
<br/><br/><label>ISBN: </label>0071416412  RM31.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relations<br/>Interpersonal communication<br/>Psychology, Industrial