TY  - BOOK
AU  - Roger,Erik
TI  - Quantitative analysis of the expectations and realized benefits of ISO 9000 certification as reported by companies in Indonesia
PY  - 2002///
CY  - Dominguez Hills
PB  - California State University
KW  - ISO 9000 Series Standards
KW  - Quality assurance
KW  - Indonesia
KW  - Dissertations, Academic
KW  - United States
KW  - California State University
KW  - Dissertations
N1  - Thesis (M.Sc.) - California State University. 2002; Includes references : p. 69-71
ER  -