Roger, Erik <br/><br/>
Quantitative analysis of the expectations and realized benefits of ISO 9000 certification as reported by companies in Indonesia / 
by Erik Roger 
 - Dominguez Hills :  California State University,  2002 
 - vi, 218 p. :  ill. ;  22 cm. 
<br/><br/>Thesis (M.Sc.) - California State University. 2002 
<br/><br/>Includes references : p. 69-71 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ISO 9000 Series Standards<br/>Quality assurance--Indonesia<br/>Dissertations, Academic--United States<br/>California State University--Dissertations