TY  - BOOK
AU  - Jennerich,Elaine Zaremba
AU  - Jennerich,Edward J.
TI  - The reference interview as a creative art
SN  - 156308466X
PY  - 1997///
CY  - Englewood, Colo.
PB  - Libraries Unlimited
KW  - Reference services (Libraries)
KW  - Interviewing
N1  - Includes bibliographical references (p. 109-124) and index
ER  -