Jennerich, Elaine Zaremba,  1947- <br/><br/>
The reference interview as a creative art / 
by Elaine Z. Jennerich, Edward J. Jennerich 
 - 2nd ed. 
 - Englewood, Colo. :  Libraries Unlimited,  1997 
 - xi, 128 p. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 109-124) and index 
<br/><br/><label>ISBN: </label>156308466X  RM156.38 
<br/><br/><label>LCCN: </label>96-054018 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries)<br/>Interviewing