TY  - ADVS
ED  - Medcom Trainex
TI  - The process: communications
PY  - 1984///
CY  - Cypress, CA
PB  - Medcom Trainex
KW  - Communications
KW  - Nursing, Practical
N1  - Primary consultant: Phyllis S. Brenner ; contributing consultant: Suzanne G. Wilson
N2  - This program explores the goals and the components of effective communication. It describes six-step communication process and discusses impediments to communication. It also demonstrates techniques for speaking and listening effectively
ER  -