The process  communications  [videorecording] : 

 - Cypress, CA :  Medcom Trainex,  1984 
 - 1 videocassette (VHS) (25 min.) :  sd., col. ;  1/2 in. 
 - Nursing communications series [videorecording] .
<br/><br/>Primary consultant: Phyllis S. Brenner ; contributing consultant: Suzanne G. Wilson 
<br/><br/> This program explores the goals and the components of effective communication. It describes six-step communication process and discusses impediments to communication. It also demonstrates techniques for speaking and listening effectively 
<br/><br/><label>ISBN: </label> RM874.78 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communications<br/>Nursing, Practical
<br/><br/><label>National Library of Medicine Call No.: </label>WY87