Kouzes, James M., 1945- Credibility : how leaders gain and lose it, why people demand it / James M. Kouzes - San Francisco : Jossey-Bass, 2003 - xxiv, 342 p. : 23 cm. - The Jossey-Bases business & management series . Includes bibliographical references and index ISBN: 0787964646 (alk.paper) RM72.16 LCCN: 2002-043855 Subjects--Topical Terms: LeardershipExecutive abilityInterpersonal relations