Knowledge and business process management / 
[edited by] Vlatka Hlupic. 
 - Hershey, PA :  Idea Group Pub.,  2003. 
 - viii, 289 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>1591400368  RM341.50 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management.<br/>Business--Data processing--Management.<br/>Electronic commerce--Management.<br/>Information resources management.<br/>Management information systems.