Connecting to customers :  strategies and solutions for growing your business online / 
Spine title :  connecting to customers 
Harry Brelsford ...et al.] 
 - Redmond, Washington :  Microsoft,  2002 
 - xx, 219 p. :  ill. ;  24 cm. 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>0735615004  RM160.76 
<br/><br/><label>LCCN: </label>2001-059077 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic commerce--Management<br/>Business enterprises--Communication systems--Management