Conway, Susan,  1947- <br/><br/>
Unlocking knowledge assets / 
Susan Conway, Char Sligar 
 - Redmond, Wash. :  Microsoft Press,  2002 
 - xx, 232 p. :  ill. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0735614636 
<br/><br/><label>LCCN: </label>2001-057961 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management<br/>Organizational effectiveness