TY  - BOOK
AU  - Penfold,Sharon
TI  - Change management for information services
SN  - 1857392817
PY  - 1999///
CY  - London
PB  - Bowker Saur
KW  - Information services
KW  - Management
KW  - Organizational change
N1  - References and bibliography : p. 181-200
ER  -