How different are we? : spoken discourse in intercultural communication : the significance of the situational context - Fitzgerald, Helen, 1940- (Clevedon : Multilingual Matters, 2003)
The data -- Cultural value systems : an overview of the literature -- Data analysis : cultural values reflected in the discourse -- Communication styles : an overview of the literature -- Data analysis : discourse organisation and rhetorical strategies -- Data analysis : turn-taking patterns and the distribution of talk -- Data analysis : assertiveness, disagreement, and conflict -- Developing communication.
Includes bibliographical references and index
Keywords: Intercultural communication; Discourse analysis