TY  - BOOK
AU  - Barnett,Denise
AU  - Kemp,Nan
TI  - The A-Z of applied quality: for clinical managers in hospitals 
SN  - 0412569302
PY  - 1994///
CY  - London
PB  - Chapman & Hall
KW  - Hospital Administration
KW  - handbooks
KW  - Quality of Health Care
ER  -