Summers, Donna C. S. <br/><br/>
Quality / 
Donna C. S. Summers. 
 - 3rd ed. 
 - Columbus, Ohio :  Prentice Hall,  2003. 
 - xii, 751 p. :  ill. ;  24 cm. +  1 CD-ROM (4 3/4 in.) 
<br/><br/> Book is accompanied by one CD, entitled'Quality suite' bearing the same call number and available at Bahagian Koleksi Media. 
<br/><br/>Includes bibliographical references (p. 733-739) and index. 
<br/><br/><label>ISBN: </label>0130419648 (case)  RM337.68 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.