TY  - BOOK
AU  - Poll,Roswitha
AU  - Boekhorst,Peter te
AU  - 
ED  - International Federation of Library Associations and Institutions.
TI  - Measuring quality: international guidelines for performance measurement in academic libraries 
SN  - 3598218001 (acid-free paper)
PY  - 1996///
CY  - Muchen ; New Providence [N. J.]
PB  - K.G. Saur
KW  - Academic libraries
KW  - Evaluation
N1  - Includes bibliographical references (p. 135-171)
ER  -