Poll, Roswitha. <br/><br/>
Measuring quality :  international guidelines for performance measurement in academic libraries / 
Roswitha Poll and Peter te Boekhorst (IFLA Section of University Libraries & Other General Research Libraries), in collaboration with Ramon Abad Hiraldo ... [et al.]. 
 - Muchen ; New Providence [N. J.] :  K.G. Saur,  1996. 
 - 171 p. :  ill. ;  22 cm. 
 - IFLA publications,  76  0344-6891 ; .
<br/><br/>Includes bibliographical references (p. 135-171). 
<br/><br/><label>ISBN: </label>3598218001 (acid-free paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries--Evaluation.