Shortell, Stephen M. Essentials of health care management / Stephen M. Shortell, Arnold D. Kaluzny, and associates. - Albany, N.Y. : Delmar Publishers, 1997. - xvii, 510 p. : ill. ; 25 cm. Includesd index. ISBN: 0827371454 RM296.54 Subjects--Topical Terms: Health services administration.