DK managing for excellence / 
 Managing for excellence 
Moi Ali ... [et al.] ; [introduction by Robert Heller] 
 - London :  Dorling Kindersley,  2001 
 - 864 p. :  ill. ;  22 cm. 
 - Essential managers .
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0751327042  RM124.50 
<br/><br/><label>LCCN: </label>2001-042476 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Total quality management