TY  - BOOK
AU  - Liston,Colleen
TI  - Managing quality and standards
SN  - 0335202098 (hardcover)
PY  - 1999///
CY  - Buckingham [England]
PB  - Open University Press
KW  - Education, Higher
KW  - United Kingdom
KW  - Administration
KW  - Standards
KW  - Total quality management
N1  - Includes bibliographical references (p. [180]-185) and index
ER  -