Jabnoun, Naceur <br/><br/>
Rethinking TQM and making it work / 
Naceur Jabnoun 
 - Petaling Jaya :  Prentice Hall,  1999 
 - 232 p.:  ill. ;  23 cm. 
<br/><br/><label>ISBN: </label>983923613X  RM27.09 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management