TY  - BOOK
AU  - Ray,Tim
AU  - Quintas,Paul
AU  - Little,Stephen E.
ED  - Open University
TI  - Managing knowledge: an essential reader 
SN  - 0761972137 (pbk.)
PY  - 2002///
CY  - London
PB  - SAGE
KW  - Knowledge management
N1  - Includes bibliographical references and index
ER  -