Reck, Ross Richard,  1945- <br/><br/>
The X-factor :  getting extraordinary results from ordinary people / 
Ross R. Reck 
 - New York :  Wiley,  2001 
 - xv, 192 p. ;  23 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0471443891 (cloth : alk. paper)  RM100.30 
<br/><br/><label>LCCN: </label>2001-026648 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employee motivation