TY  - BOOK
AU  - Housel,Thomas J.
AU  - Bell,Arthur H.
TI  - Measuring and managing knowledge
SN  - 0072297719 (alk. paper)
PY  - 2001///
CY  - Boston, Massachusetts
PB  - McGraw-Hill/Irwin
KW  - Knowledge management
N1  - Includes bibliographical references (p. 155-158) and index
ER  -