TY  - BOOK
AU  - Gronlund,Ake
TI  - Electronic government: design, applications, and management 
SN  - 193070819X
PY  - 2002///
CY  - Hershey, PA
PB  - Idea Group Publishing
KW  - Public administration
KW  - Data processing
N1  - Includes bibliographical references and index
ER  -