Benchmarking :  the zairi benchmarking model / 
 The zairi benchmarking model 
Perbadanan Produktiviti Negara 
 - Petaling Jaya :  Perbadanan Produktiviti Negara,  1998 
 - ii, 33 pages :  illustrations ;  25 cm. 
<br/><br/> A joint project between National Productivity Corporation, Malaysia and the European Centre for Quality Management, University of Bradford 
<br/><br/><label>ISBN: </label>9832025044  RM30.00