Bedell, Gene <br/><br/>
3 steps to yes :  the gentle art of getting your way / 
 Three steps to yes 
Gene Bedell 
 - New York :  Three Rivers Press,  2000 
 - 241 p. :  ill. ;  22 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0609807196  RM52.00 
<br/><br/><label>LCCN: </label>00-031417 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Persuasion (Psychology)<br/>Influence (Psychology)<br/>Communication--Psychological aspects