TY  - BOOK
AU  - Kaminsky,Howard
AU  - Penney,Alexandra
TI  - Magic words: 101 ways to talk your way through life's challenges 
SN  - 0767906683
PY  - 2001///
CY  - New York
PB  - Broadway Books
KW  - Interpersonal communication
KW  - Interpersonal relations
KW  - Social psychology
KW  - Life skills
ER  -