TY  - BOOK
AU  - Smith,Gerald F.
TI  - Quality problem solving
SN  - 0873893948
PY  - 1998///
CY  - Milwaukee, Wisconsin
PB  - ASQ Quality
KW  - Quality control
KW  - Problem solving
N1  - Includes bibliographical references and index; 'Sources of cases': p. 307-310
ER  -