Smith, Gerald F.,  1947- <br/><br/>
Quality problem solving / 
by Gerald F. Smith 
 - Milwaukee, Wisconsin :  ASQ Quality,  1998 
 - xiv, 322 p. :  ill. ;  27 cm. 
<br/><br/>Includes bibliographical references and index 'Sources of cases': p. 307-310 
<br/><br/><label>ISBN: </label>0873893948  RM150.75 
<br/><br/><label>LCCN: </label>97-044035 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control<br/>Problem solving