TY  - BOOK
AU  - Lucia,Anntoinette D.
AU  - Lepsinger,Richard
TI  - The art and science of competency models: pinpointing critical success factors in organizations 
SN  - 0787946028 (acid-free paper)
PY  - 1999///
CY  - San Francisco, Calif.
PB  - Jossey-Bass
KW  - Employees
KW  - Rating of
KW  - Personnel management
KW  - Organizational effectiveness
N1  - Includes bibliographical references (p. 183-184) and index; The what, why, and how of competency models -- How competency models can enhance HRM systems -- Competency models, laying the groundwork -- Developing a competency model from scratch -- Finalizing and validating the competency model -- Integrating competency models into HRM systems -- Communicating purpose and gaining commitment
ER  -