Jafari, J. <br/><br/>
Serving international travellers :  a language and cultural training concept for hotels / 
J. Jafari, H. Oka 
 - France :  International Center for Research and Studies in Tourism,  1991 
 - 33 p. ;  29 cm. 
 - Studies & reports /  International Center for Research and Studies in Tourism ;  volume 4 .
 - Studies & reports  (International Center for Research and Studies in Tourism).  Series C : management ;  volume 5 .
<br/><br/>References : p. 30-33 
<br/><br/><label>ISBN: </label> RM48.68 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotels--Employees--Training of<br/>Hotels--Public relations<br/>Visitors, Foreign--Service for<br/>Cross-cultural orientation