TY  - BOOK
AU  - Mokhtar Abdullah.
TI  - Isu kualiti dan produktiviti
SN  - 9679425606
PY  - 2002///
CY  - Bangi
PB  - Penerbit Universiti Kebangsaan Malaysia
KW  - Total quality management
KW  - Total quality management in government
KW  - Malaysia
N1  - Buku bacaan asas fakulti
ER  -